Days and hours of operation
Facility operating days and hours
Open all year except on maintenance and inspection days and holidays as determined by the facility.
As a rule, hours of operation are from 9:00 a.m. to 9:00 p.m.
Reception days
(inquiries and applications)
Monday through Friday (except for facility holidays and national holidays)
Using the facility
Inquiry, start date for accepting applications
Inquire about availability via the online inquiry form, e-mail, or phone when applying to use
the facility.
You will be contacted regarding the application process once your inquiry has been reviewed.
Based on the results of that review, some requests may be rejected. Your understanding is
appreciated.
| Start date for accepting applications | Applicable rental rooms |
|---|---|
| The start time for accepting applications on the first reception day of the month that includes the day two years prior to the scheduled start of use date |
|
| The start time for accepting applications on the first reception day of the month that includes the day one year prior to the scheduled start of use date |
|
| The start time for accepting applications on the first reception day of the month that includes the day six months prior to the scheduled start of use date |
|
Consult with us directly regarding large-scale and other special events.
Tentative reservation
Once availability has been confirmed, you will be issued a tentative reservation. Tentative
reservations are valid for 14 days from date of issue. (If the 14th day falls on a facility
holiday, then until the reception closing time on the next business day)
Note that if you do not contact us by the expiration date of your tentative reservation, it will
be automatically cancelled.
Application
Fill out and sign/seal the “Application for Use” form sent to you at the time of your tentative
reservation, and submit it directly to the facility or return it via e-mail by the expiration
date of your tentative reservation. Applications for use of the facility are not accepted
verbally or via telephone. If we cannot confirm receipt of your application, your tentative
reservation will be treated as cancelled.
Carefully read and make sure you understand the “Terms of Use” when submitting your application.
* Procedures and information regarding use of the facility shall be in Japanese.
Issuance of “Acceptance of Use”
(reservation confirmation)
Once your “Application for Use” has been received, you will be issued an “Acceptance of Use”
form, confirming your reservation.
Please note that once the “Acceptance of Use” form has been issued, cancellation of or any
changes to your reservation (including rental rooms, dates and hours of use) will be subject to
cancellation fees as determined by the facility.
Payment of deposit (initial payment)
Once your reservation is confirmed, you will be issued an invoice for a
deposit (initial payment). This amount must be paid by the designated date.
The amount of the deposit will vary depending on the venue reserved.
A deposit equivalent to 20% of the room rate (for use including the entire span of the
convention hall)
A deposit equivalent to 50% of the room rate (for use other than the entire span of the
convention hall.)
* Note that your reservation may be cancelled if we are unable to confirm receipt of
payment.
* The “Bank Transfer Receipt” issued by the transferring bank shall serve as your receipt.
* Please make all payments via bank transfer. Note that the customer is responsible for any bank
transfer fees.
| Applicable rental rooms | Amount of payment | Payment deadlines |
| ・B2F – Entire span of LINKPILLAR Hall (Including simultaneous use of other rental rooms) |
(1) Deposit (equivalent to 20% of room rate) | Date designated by the Company following reservation |
| (2) Deposit (equivalent to 30% of room rate) | One year prior to start of use | |
| (3) Balance | One month prior to start of use | |
| Additional facility use fees arising after invoices for (1), (2), and (3) have been sent | Date designated by the Company within 30 days of facility use | |
|
・B2F – Split use of LINKPILLAR Hall ・B1F – Room 1 ・6F – Entire span of Conference Hall A, B, and C (Including simultaneous use of other rental rooms) |
(1) Deposit (equivalent to 50% of room rate) | Date designated by the Company following reservation |
| (2) Balance | One month prior to start of use | |
| Additional facility use fees arising after invoices for (1) and (2) have been sent | Date designated by the Company within 30 days of facility use | |
|
・B2F – Room 5, 6, and 7 ・B1F – Room 2, 3, and 4 ・6F Conference Hall ・6F – Split use of Conference Hall A, B, and C ・6F – Room 601, 602, 603, and 604 |
(1) Deposit (equivalent to 50% of room rate) | Date designated by the Company following reservation |
| (2) Balance | One month prior to start of use | |
| Additional facility use fees arising after invoices for (1) and (2) have been sent | Date designated by the Company within 30 days of facility use |
Meeting
Once your reservation has been confirmed, a staff member will contact you to set up a meeting to
discuss arrangements for the venue layout and additional services (furnishings, equipment,
catering services, etc.).
They will ask for details about your request for use of the facility.
We are available to consult with you at any time, as needed, regarding your arrangements. Please
do not hesitate to ask.
(1) Payment of deposit (second payment) * Including use of the entire span of the hall
An invoice will be issued for the deposit (second payment). This deposit must be paid at least
one year prior to the scheduled start of use.
A deposit equivalent to 30% of the room rate (for use including the entire span of the
convention hall)
See the chart under 5. Payment of deposit (initial payment) for details.
(2) Payment of outstanding balance
An invoice will be issued for the balance of charges. The outstanding balance must be paid at
least one month prior to the scheduled start of use.
Entire balance (for use including the entire span of the convention hall)
Entire balance (for use other than the entire span of the convention hall)
See the chart under 5. Payment of deposit (initial payment) for details.
* Note that your reservation may be cancelled if we are unable to confirm receipt of
payment.
* The “Bank Transfer Receipt” issued by the transferring bank shall serve as your receipt.
* Please make all payments via bank transfer. Note that the customer is responsible for any bank
transfer fees.
Application for additional services
We will send you an “Order Sheet.” Fill it out and submit it to apply for additional services.
Issuance of “Confirmation of Arrangements”
Upon receipt of your “Order Sheet,” you will be issued a “Confirmation of Arrangements,”
confirming your reservation for additional services. Once confirmation has been issued, any
changes to or cancellation of additional services will be subject to cancellation fees.
Please check with staff regarding deadlines for changes in quantities, etc.
Upon receipt of the “Confirmation of Arrangements,” please check the contents, sign and return
it via e-mail, etc. at least three days prior to use.
* Note that for the sake of convenience in making arrangements, reservations for items ordered
with outside parties may be confirmed without waiting for issuance of the “Confirmation of
Arrangements.”
Day of use
Please check in at the reception desk when you arrive. Staff will direct you to your venue and
explain how to use the equipment.
At the end of your event, please come to the reception desk to check out.
Payment
An invoice will be issued for payment of any fees for additional services, etc. arising after
invoicing of your outstanding balance.This must be paid by the designated date within 30 days of
use.
* The “Bank Transfer Receipt” issued by the transferring bank shall serve as your receipt.
* Please make all payments via bank transfer. Note that the customer is responsible for any bank
transfer fees.
Other information
・ Please contact us if you have any questions about your use of the facility.
・ Compensation for damages caused by the Company (including defects or malfunctions of equipment or
rental fixtures, etc.) will be made out of the fees paid by the user.
・ Please use the facility safely and in compliance with the Terms of Use, building management rules and
other guidelines.
・ This information on use of the facility were prepared in July 2024, and may be
subject to change at any time without notice. Your understanding is appreciated.
Cancellation fees
In the event of cancellation after a reservation has been confirmed, or of changes to rental rooms, dates or hours of use, or in the event of cancellation or suspension of use due to violation of prohibitions, a predetermined cancellation fee will be charged.
(1) Cancellation of rental room
| Applicable rental rooms | Deadlines for accepting cancellation requests | Cancellation fees |
| ・B2F – Entire span of LINKPILLAR Hall | From 2 years prior until the reception day one day prior to the day 1 year before the scheduled start of use date | Amount equivalent to 20% of room rate |
| From 1 year prior until the reception day one day prior to the day three months before the scheduled start of use date | Amount equivalent to 50% of room rate | |
| After three months prior to the scheduled start of use date | Entire amount of room rate | |
|
・B2F – Split use of LINKPILLAR Hall ・B1F – Room 1 ・6F – Entire span of Conference Hall A, B, and C |
From 1 year prior until the reception day one day prior to the day three months before the scheduled start of use date | Amount equivalent to 50% of room rate |
| After three months prior to the scheduled start of use date | Entire amount of room rate | |
|
・B2F – Room 5, 6, and 7 ・B1F – Room 2, 3, and 4 ・6F – Split use of Conference Hall A, B, and C ・6F – Room 601, 602, 603, and 604 |
After reservation confirmation, until the reception day one day prior to the day three months before the scheduled start of use date | Amount equivalent to 50% of room rate |
| After three months prior to the scheduled start of use date | Entire amount of room rate |
(2) Cancellation fees for additional services
| Up to the day prior to the date of event | Costs that have arisen at that point |
However, in addition to the cancellation fee, the facility will charge the equivalent amount of any fees
already paid or subsequently payable by the facility or its designated vendor to a third party, or any
other damages incurred by the facility.
* The “room rate,” which is the basis for calculating the cancellation fee, includes consumption tax and
any local consumption taxes.
For details, see the Terms of Use